Person viewing website on tablet device.

Forms & Downloads

Ask for help with your application, request a decision review, or make a variation to an existing loan.

Loan application help

If you need help with your application, please contact us through the link below or call us on 1800 875 675.


Decision Review Request

If you disagree with our decision on your loan application, you can request a review.

Make sure you submit a request in writing within 30 business days of receiving the decision notice.

Please get in touch with RIC team by email on info@ric.gov.au to submit your Request for a Decision Review.


Variation Request

Request a change to your loan agreement by submitting updated information.

Processing times depend on the complexity of the variation, timely receipt of all relevant information and number of banks involved.

Please provide us as much notice as possible when requesting a variation to your loan.

If your variation relates to a full discharge, please download, complete and attach a Discharge/Release Authority form to your request.

Please allow 30 days for a full discharge request.

Please get in touch with RIC team by email on info@ric.gov.au to submit your Variation Request.


Discharge/Release Authority

Use the form below to request a discharge/release security for your loan.

Discharge/Release Authority form

Complete this form on your computer or print and fill it in by hand.

  • Right click on the link above and select 'save target as' or 'save link as' to download the form.
  • Open the form using Acrobat Reader. Download a free version of Adobe Acrobat Reader DC software.
  • Save the form regularly as you are filling it in.
  • The form will not work when opened in a web browser or other software, e.g. Microsoft Edge, Chrome, Safari, Preview.

Direct debit

Use the form below to update the direct debit details for your existing loan repayments.

Update details

 

Use the form below to update your principal repayments schedule.

Update regular repayment schedule

 

Use the form below to make a one-off additional principal repayment to your loan.

Set up additional one off repayments

 

Complete these forms on your computer or print and fill it in by hand.

  • Right click on the link above and select 'save target as' or 'save link as' to download the form.
  • Open the form using Acrobat Reader. Download a free version of Adobe Acrobat Reader DC software.
  • Save the form regularly as you are filling it in.
  • The form will not work when opened in a web browser or other software, e.g. Microsoft Edge, Chrome, Safari, Preview.